For over 50 years, quality and commitment have been the foundation of Slocomb Windows & Doors. Our expertise and knowledge of manufacturing vinyl windows has allowed us to continually grow in order to better serve our customers. We are dedicated to not only building a great window but providing excellent service and also educating our customers about window installation to guarantee satisfaction.
An important letter from Carl Slocomb in regard to the Coronavirus outbreak
Dear Valued Customer
We have much to report to you since our last letter of March 27, 2020. I have been in close communication with our counsel and with other Pennsylvania based vinyl window manufacturers, and have confirmed that we are permitted to resume operations under Governor Wolf’s executive order, provided that we comply with CDC guidelines for workplaces. The largest industry supplier of special shapes, also located in Pennsylvania, has just reopened, so we will have supply of those important products. And our raw material suppliers also have remained open, including tempered glass, so the supply chain appears intact.
The operations and maintenance staff are ahead of their original schedule, and they have completed the redesign of our manufacturing process flow to meet CDC guidelines for social distancing. We are also prepared with PPE, hand sanitizer, and other measures that the CDC recommends for the operation of businesses that are deemed essential.
We will resume operations on Monday, April 6, with a small work force to cut both glass and vinyl, so that we rebuild our pipeline of work in process. We will add more staff Tuesday, and we anticipate full production by Wednesday. It will take us a few days to complete orders already started, and to organize our production and delivery schedules.
We have devoted a great deal of time and energy into reassuring our middle management and labor force of our legal authorization to return to work, and of our commitment to provide a safe work environment. We also drafted a letter that every employee will carry, help them understand, and demonstrate to their families and to law enforcement, that they are working for a business in a sector deemed essential to the supply chain that supports the critical human need of shelter. We will share that letter on request, and as it may be useful in your messaging to employees and customers, the link to the Federal Guidelines for Essential Infrastructure is:
We have had conference calls with our Operations Managers and Supervisors, Office Staff, and Sales Representatives. They are universally excited to be returning to work. We are grateful for the support that you have shown us, and we will go the extra mile to deliver quality product and return to more normal lead times in the coming weeks. We are also grateful that we are permitted to operate in the brave new coronavirus world, and our hearts go out to those businesses and employees who are not so fortunate.
Your Sales Representative, Randy, and I are available to answer your questions.
Our family at Slocomb would like to welcome you to explore all that we have to offer. From our new R-5 ProTech windows to our 2000 series patio doors we at Slocomb Windows & Doors look forward to serving you.
We provide great service and we know our customers deal with deadlines, weather delays and many other issues. We are ready to help with personalized customer service.
All Slocomb Windows & Doors are 100% made in the USA which results in guaranteed quality. We offer a variety of vinyl window and door styles in many sizes and shapes. We also many selection of colors, grids and hardware options.
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